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Frequently Asked Questions

Having an account is not essential as you can select Checkout as Guest to complete an order without logging in. Any orders placed as a guest require you to manually enter your address and payment information and will not be saved for future reference. To speed up any future orders you can create an account which allows you to save your address details and store credit cards securely.

Creating an account can be done as you checkout by selecting New Customer or Sign Up on the mobile site. You can also create an account at the link below:

We accept Debit cards and Credit cards.

We also offer cash on delivery through AKIS Express, this option is only available for Cyprus.

For Cyprus we use Akis Express, collecting from you nearest Akis Express point.

One to two working days, depending what time the order was placed.

You can find our return policy here.

If you wish to return an item you must first fill in the form here.