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Frequently Asked Questions

Having an account is not essential as you can select Checkout as Guest to complete an order without logging in. Any orders placed as a guest require you to manually enter your address and payment information and will not be saved for future reference. To speed up any future orders you can create an account which allows you to save your address details and store credit cards securely.

Creating an account can be done as you checkout by selecting New Customer or Sign Up on the mobile site. You can also create an account at the link below:

We accept Debit cards and Credit cards.

We also offer cash on delivery through AKIS Express, this option is only available for Cyprus.

For Cyprus we use Akis Express, collecting from you nearest Akis Express point.

One to two working days, depending what time the order was placed.

You can find our return policy here.

If you wish to return an item you must first fill in the form here.

What is yerba mate?

Yerba mate is a traditional South American drink made from the leaves of the yerba mate plant. It is traditionally prepared with warm water and enjoyed through a bombilla.


How do I prepare yerba mate?

Fill your mate cup about two-thirds full with yerba mate. Create a small space on one side, add warm water, and place the bombilla into the yerba. Continue adding warm water as you drink.


How much caffeine does yerba mate contain?

Yerba mate naturally contains caffeine. The amount can vary depending on the type of yerba mate and how it is prepared.


How should I store yerba mate?

Keep your yerba mate sealed in a cool, dry place away from direct sunlight and moisture.


Do you ship across Cyprus?
Yes. We ship throughout Cyprus. Orders over €80.00 qualify for free shipping, while orders below €80.00 have a €4.00 flat-rate shipping fee.


How long does delivery take?
Orders are dispatched within 24 hours, Monday–Friday, unless otherwise stated. Estimated delivery time within Cyprus is 1–2 business days.


How can I contact Mate & More?
You can contact us through our Contact Us page and our team will be happy to assist you.